Privacy Policy
At Plania.ai, we value your privacy. To put this into practice, we take reasonable measures to protect your privacy and manage your information.
This Privacy Policy outlines the information we collect, where it comes from, how it is used, and how it is stored.
This Privacy Policy also includes information to help you understand how your choices may influence the collection and use of certain information, as well as how you can contact us if you have any questions or concerns.
By using this website, contacting us, or providing personal information, you signify your consent to this Privacy Policy, agree to comply with its terms, and consent to the collection and use of your personal information as described in this Privacy Policy, subject to applicable law.
Scope
This Privacy Policy applies solely to our website at plania.ai (the "Website") and to visitors and users of our Website. It does not apply to information we collect through other channels, online or offline, other than this Website, such as telephone, email, or postal operations concerning our business, products, or services, as well as off-site marketing contacts with you.
For your convenience, this Website may contain links to other websites. This Privacy Policy does not apply to third-party websites or services, and you should review the privacy policies of those websites before using them, as other websites may not handle collected information in the same way we do. These privacy policies may include information on how to review, modify, download, or delete information, or opt out of certain practices. We are not responsible for the privacy practices, advertising, products, or content of those sites.
Updates and Changes
If we decide to modify our Privacy Policy, we will post those changes on this page under Privacy Policy.
If you are concerned about how your personal information is used, please frequently visit our website to review further announcements and important updates.
Concerns/Questions
If you have any questions or concerns about our Privacy Policy, you can contact us at philippe@techguys.consulting.
Information We Collect
This section includes a general description of the type of information we may collect about you. Those who wish to communicate with us but do not want to provide personally identifiable information via the Website can contact us through the address or phone numbers provided on our website.
Information You Provide Us
We collect certain information that you provide directly through this website.
We collect the contact information you provide, including:
- Name
- Phone numbers
- Email address
- Employer or company name
- [Other collected data]
We collect this information with your consent, to fulfill any contracts you may have with us, and as part of our legitimate business interests.
We do not intentionally seek to collect financial information that you directly provide.
We do not intentionally seek to collect other information that you directly provide.
We do not intentionally seek to collect other identifying information that you directly provide.
We do not intentionally seek to collect information related to usage that you directly provide.
We do not intentionally seek to collect sensitive information that you directly provide.
Information We Collect About You
Even if you do not submit personal information via the website, we collect browsing information regarding where visitors go on the website, as well as information on the technical performance of our website and services (such as connection time to the website or page download time). This information helps us identify the most visited parts of our website and better understand the user experience. This data helps us improve the quality of the website by recognizing and providing more of the features, areas, and services that our visitors prefer.
In the process of collecting information, we may gather personally identifiable and non-personally identifiable information (such as domain type, browser type and version, service provider and IP address, entry/exit pages, operating system, date/time, and clickstream data). We collect this information to fulfill any contracts you may have with us, and as part of our legitimate business interests.
We may also create and use electronic records to compile statistics on how our visitors collectively interact with our website by collecting, aggregating, and using information about you, such as data about the type of browser and operating system used, the web pages you visit, the time and duration of your visits to our website, search queries you use on this website, whether you clicked on elements or links on the website, whether you clicked on links in emails sent by us or by third parties on our behalf, whether you chose to opt out of certain services or information sharing, and whether you viewed or ordered certain products or services, for the purpose of improving our products and services. We collect this information to fulfill any contracts you may have with us and as part of our legitimate business interests.
We may obtain information about you from external sources. For example, we may obtain commercially available information about you from third parties, such as credit information to prevent fraud, or purchase email lists from third parties for advertising and marketing purposes. We collect this information to fulfill any contracts you may have with us and as part of our legitimate business interests.
If you access the website using a device, we may collect the following device-related data:
- Device type
- Operating system
- Unique device identifiers
- Device settings
- Geolocation data
- IP addresses
- Browser type
- Browser identifier
- Clickstream data
- User workflow progress
We collect this information to fulfill any contracts you may have with us and as part of our legitimate business interests.
Widgets
A widget is a small application embedded in a web page. Widgets are usually dynamic, not static: they can provide updates to information on a web page, or users can interact with them. Appointment calendars and chat tools are common examples of widgets. Most widgets come from third-party companies that provide these services to us. Widgets may share data with their provider as well as with us.
We collect this information with your consent and as part of our legitimate business interests.
Advertisements, Analytics, and Other Google Services
Google provides several different technologies to our website as part of delivering services to our users. These services may include the use of cookies, which we have described elsewhere in this Privacy Policy. You may want to review Google's advertising privacy and conditions page (https://policies.google.com/technologies/ads) to determine what options you have to control the collection and use of your information.
Similarly, Google Analytics uses cookies and device identifiers to deliver its analytics services. This and other analytics software track website usage (pages, forms, and files) and traffic (entry page, visited pages, and exit page) to help us understand how users are using the website. You may want to review details on how Google Analytics collects and processes data in "How Google uses data when you use our partners' sites or apps" (https://www.google.com/policies/privacy/partners/).
We collect this information to fulfill any contracts you may have with us and as part of our legitimate business interests.
How We Use Personal Information
We collect personal information in order to:
- Operate and Improve Our Website
Examples include:- Maintaining website functionality
- Personalizing your experience on the website
- Providing support and responding to questions from users and visitors
- Ensuring the security of information and data
- Managing network operations, engineering, and troubleshooting
- Preventing fraud
- Improving our website
- Personalizing experiences and recommendations
- Operate Our Business
Examples include:- Maintaining the operations of [company name]
- Providing our offerings
- Complying with legal requirements
- Fulfilling orders and deliveries
- Recruiting team members
- Managing business operations and keeping appropriate records
- Participating in the sale of all or part of our business
- Improve Our Products and Services
Examples include:- Developing new products, services, or features
- Measuring, supporting, and improving our offerings
- Analyzing trends and conducting research on improving our products and services
- Communicate With You
Examples include:- Providing customer service
- Sending emails, mail, or contacting you via your preferred method (phone or SMS)
- Sending updates and information related to the website
- Sending marketing messages
- Conducting surveys
- Running promotions
- Suggesting products or services of interest
- Contacting you for research or information purposes
How We Share Personal Information
We do not share your personal information outside of the company unless required by law or as outlined in this Privacy Policy.
Location of Personal Information
We store and process your data in the following countries: Canada.
How We Secure Information
We believe in providing a safe and secure experience for all our online visitors. To this end, we have implemented security measures to protect the information we collect from you. We maintain reasonable physical and electronic security measures designed to limit unauthorized access to your personal information and protect it from criminal misuse.
While we use these security measures to protect your information, please remember that no data transmitted over the Internet or stored and used for business purposes can be completely secure. No security measure is perfect or impenetrable. We cannot guarantee:
- That your information will only be seen by authorized individuals
- That the information you share will remain private
- That the information you share will not become public
You can reduce the chances of these events occurring by using a strong password, not reusing passwords, and protecting your devices from viruses and other malware.
Business Transactions
If we sell our assets or merge with another company, or if our company ceases operations, the user information used by the company will be one of our assets that may be transferred to our successor. You consent to the use of your information by this successor, subject to the terms of this Privacy Policy.
Access and Choices
You have choices regarding the information we collect.
If you do not wish to accept the ways we may use your personal information, the first and best step is to refrain from providing that personal information to us.
If you do not wish to receive the emails we send, including those containing information or promotions, you can unsubscribe from these emails by clicking the unsubscribe link, responding with "unsubscribe," or contacting the "help" email address below.
If you do not wish to receive other marketing materials from us or do not want us to share your personal information with other entities as described in this Privacy Policy, please send us your name, address, and email address, along with a statement that you wish to unsubscribe from information sharing or receiving materials (or both).
Please send your information and request to:
philippe@techguys.consulting
or send your information and request to:
570 Boulevard Roland Therrien #203
Children’s Personal Information
This website is not intended for use by children under the age of 13. Children under the age of 13 should not use or submit information on the website, and their guardians should not permit them to do so. The company does not seek to intentionally collect personal information from children under 13 years of age. If such a child or their guardian alerts us, we will take reasonable steps to delete this information as quickly as possible.
Privacy Rights Under the GDPR
If you are a resident of one of the EU countries or other covered nations and the processing of your personal information by the website is subject to the GDPR, you have certain rights regarding that information, subject to applicable law. Some issues regarding the applicability of GDPR to non-EU businesses are relatively new, so the correct interpretation of these laws is not yet settled in some cases. In such cases, we will make good faith efforts to comply with applicable law.
You have the following rights:
- Right to Information – You can request that we confirm whether or not we process your personal data.
- Right of Access – You can request access to your personal data that we process; you can request to receive a copy of the personal data you have previously provided to us in a portable and machine-readable format.
- Right to Rectification – You can correct inaccurate, incomplete, or incorrect personal data.
- Right to Erasure – You can request that we delete personal data that is no longer necessary or if its processing is unlawful.
- Right to Object – You can object to the processing of personal data for marketing purposes or for other reasons related to your particular situation.
- Right to Restrict – You can request the restriction of processing of your personal data in specific cases.
- Right to Human Review of Automated Processing or Decision Making, including the right to participation and right to recourse.
Please make all requests under EU law, as applicable, using one of these methods: philippe@techguys.consulting
570 Boulevard Roland Therrien #203
We have the following obligations related, subject to applicable law:
- Timely response to your requests
We must respond to your requests without undue delay and in any event within one month after receiving the request. We may extend this period by two additional months if necessary, taking into account the complexity and number of requests. We must inform you of any such extension within one month after receiving your request, along with the reasons for the delay.
In general, we will provide information in response to your requests free of charge unless the requests are unfounded, excessive, or repetitive. In such cases, we may choose to refuse your request in the absence of payment of a reasonable fee.
- We have the following obligations
- Process data lawfully, fairly, and transparently.
- Process data within a limited purpose for which it was provided.
- Minimize data collected in relation to the purpose of processing.
- Maintain accurate and up-to-date data.
- Limit data retention when no longer necessary.
- Protect data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
- In the event of a data breach, we must notify users "as soon as possible."
We have 72 hours to notify the appropriate supervisory authority. Note that if we are not established or operating in the EU, there is no applicable supervisory authority. - If we are required to appoint a data protection officer, we must also inform you of the identity and contact details of the data protection officer.
Data Protection Officer: Philippe Pepin
Contact details for the DPO: philippe@techguys.consulting
570 Boulevard Roland Therrien #203
Updated: 20 august 2024